Privacy Policy

Last updated: January 2026

Introduction

TranslateAPI, operated by VPS.org LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our translation services, website, and API.

By using TranslateAPI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Billing address and payment method details (processed securely by our payment providers)
  • Translation Content: Text and documents you submit for translation
  • Communications: Messages you send to us through contact forms or support channels

Information Collected Automatically

  • Usage Data: API requests, translation history, and feature usage
  • Device Information: IP address, browser type, operating system
  • Cookies: Session cookies and analytics cookies

How We Use Your Information

We use the information we collect to:

  • Provide and improve our translation services
  • Process your transactions and manage your account
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns to improve our services
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
Translation Content: We process your translation content solely to provide the translation service. We do not use your content to train our models or for any purpose other than delivering your translations.

Data Storage and Retention

Your data is stored on secure servers located in the United States and European Union. We retain your information for as long as your account is active or as needed to provide services.

Translation History

  • Logged-in users: Translation history is retained for your convenience and can be deleted from your dashboard
  • Anonymous users: Translations are not stored beyond the immediate session
  • API users: Usage logs are retained for 90 days for debugging and analytics

Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who assist in operating our services (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Analyze how our services are used
  • Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect some functionality.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at privacy@translateapi.ai

Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.